NAI Hallmark Promotes Austin Kay to First Vice President Leading Retail Brokerage Division

JACKSONVILLE, FL – April 14, 2026 – NAI Hallmark, Jacksonville’s largest locally owned commercial real estate brokerage and property management firm, is pleased to announce the promotion of Austin Kay to First Vice President, Director of Retail Brokerage. In this expanded leadership role, Kay will oversee the firm’s retail brokerage platform while driving strategic growth and team expansion across Northeast Florida. 

With over twelve years of experience in commercial real estate, Kay has been a key contributor to NAI Hallmark’s success, bringing deep expertise in retail brokerage, tenant representation, and landlord advisory services. Over the course of his career, he has been involved in numerous high-profile transactions and has built a strong reputation for delivering results-driven solutions for clients throughout the region. 

In his new role, Kay will focus on expanding NAI Hallmark’s retail brokerage services in Jacksonville, mentoring a high-performing team, strengthening client relationships, and supporting retailers and landlords with site selection, leasing strategy, and market expansion. 

“The Jacksonville retail landscape is evolving rapidly, with continued population growth, strong in-migration, and increasing demand from both national and regional retailers,” said Kay. “This creates a unique opportunity to strategically grow our team and platform to better serve clients. I’m excited to build on our momentum and continue positioning NAI Hallmark as a leader in retail brokerage across the Southeast.” 

Kay’s promotion reflects both his individual performance and the firm’s commitment to investing in leadership that supports long-term growth in the Jacksonville commercial real estate market. 

“Austin has consistently demonstrated exceptional leadership, market knowledge, and a commitment to delivering value for our clients,” said Christian Harden, CEO of NAI Hallmark. “His promotion to First Vice President and Director of Retail Brokerage is a natural next step. Austin’s vision for expanding our retail platform in Jacksonville aligns directly with our broader strategy to strengthen our brokerage services and capitalize on the region’s continued economic growth.” 

Jacksonville remains one of the most dynamic retail markets in the Southeast, fueled by strong demographic trends, infrastructure investment, and increasing retailer demand. Under Kay’s leadership, NAI Hallmark is well-positioned to capture new retail leasing and investment opportunities and further strengthen its presence in the Florida commercial real estate market.  

For more information about NAI Hallmark’s retail brokerage services in Jacksonville, Florida, or to connect with Austin Kay, please visit naihallmark.com or contact ak@naihallmark.com. 

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Media Contact:   
Pauline Gerry Phone: +1 904 363 9002 Email: pg@naihallmark.com